Application email (TenancyEngine)
Configure the customer-facing email sender and links to notification templates for your SaaS product. This is separate from platform email templates, which cover TenancyEngine operator notifications (org invites, identity MFA).
Console: Application workspace → Email (/applications/:id/email)
Requires Applications read to view and Applications configure to save sender or domain changes. Apps with a TenaBill merchant show branding controls; otherwise the panel explains that TenaBill must be linked.
Sender branding
Set the From display name and From local part (e.g. noreply) shown on portal magic links, payment reminders, and receipts sent through TenaBill.
The preview address uses your verified custom domain when DNS verification succeeds; otherwise the platform default domain applies.
Custom sending domain
- Enter your Custom sending domain (e.g.
billing.example.com). - Click Save domain to receive DNS TXT record instructions.
- Add the TXT record at your DNS provider.
- Click Verify domain after propagation.
Platform white-label apps (PlatformWhiteLabel kind) are managed by TenancyEngine operators — the console shows read-only guidance.
Email templates
When a TenaBill merchant is linked, use Edit email templates to open the TenaBill console for portal magic links, payment reminders, and receipts.
Advanced merchant settings (SendGrid subuser, webhooks) live in the TenaBill merchant console.
Related
- Application settings — general identity and OAuth
- Application payments — Stripe Connect and statement name
- Platform email templates — operator notification copy